SUPPORT
We're a solo operation. We read every message.
Fastest way to reach us:
support@donbrico.netWe typically respond within 1–2 business days.
Some websites use JavaScript to render forms dynamically. Try scrolling down to trigger the page to fully load, then look for the ⚡ button. If it still doesn't appear, email us with the URL of the site.
Gemini Nano requires Chrome 127+ and sufficient device RAM (typically 8GB+). You can still use the extension by adding your own API key in Settings (Bring Your Own Key). OpenAI, Anthropic, Groq, and OpenRouter are all supported.
Go to the extension's Options page (right-click extension icon → Options). Make sure you've clicked Save after entering your profile. If it still doesn't save, try the Troubleshoot button on the Options page.
The AI uses your profile to generate answers. Fill in the Bio and Experience fields with detail — the more context you give it, the better the output. You can always edit any answer before submitting.
In Chrome, go to chrome://extensions, find Donbrico Autofill AI, click Remove. All your profile data will be deleted automatically.
Email support@donbrico.net with "Bug:" or "Feature Request:" at the start of your subject line.
Make sure you're on a page with a text field (input or textarea). Click inside the field first — the AI Reply toolbar should appear near the field. If it doesn't, refresh the page and try again.
Check that you've saved replies in the Library tab of the extension popup. If you recently re-installed, replies stored locally are gone unless you exported a backup (Pro feature).
Gemini Nano requires Chrome 127+ with sufficient RAM (typically 8GB+). You can still use the extension by adding your own API key in Settings (Bring Your Own Key). Supported providers: OpenAI, Anthropic, Groq, OpenRouter.
The AI uses the text field's context plus your selected tone. For best results, use specific prompts and set a detailed tone. If using a BYOK provider, try switching to a different model.
In Chrome, go to chrome://extensions, find Donbrico AI Reply Assistant, click Remove. This deletes all locally stored replies and settings.
Email support@donbrico.net with "Bug:" or "Feature Request:" at the start of your subject line.
For issues with Null Carrier on Steam, you can reach us through Steam's support system or directly at support@donbrico.net.
Please include your Steam username and a description of the issue.
Donbrico is a solo development operation. Support is provided on a best-effort basis. We aim to respond within 1–2 business days. Critical extension bugs are prioritized.